Privacy Policy:

At Serbiska, we are committed to protecting the privacy and personal information of our users. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our app and services. By using Serbiska, you consent to the practices described in this policy.

  1. Information Collection:

1.1. Personal Information: We may collect personal information such as your name, email address, phone number, and payment details when you create an account, book services, or communicate with us.

1.2. Service Information: We collect information about the services you book, including the type of service, service provider preferences, and appointment details.

1.3. Usage Data: We may automatically collect certain information about your usage of the app, including your IP address, device information, app activity, and browsing history.

  1. Information Use:

2.1. Personalization: We use your information to personalize your experience, provide tailored recommendations, and improve our services.

2.2. Service Provision: We use your information to facilitate the booking and delivery of services, including communicating with service providers and processing payments.

2.3. Communication: We may use your information to send you service-related updates, promotional offers, and other relevant communications.

2.4. Analytics: We analyze user behavior and trends to enhance our services, improve app functionality, and optimize user experience.

  1. Information Sharing:

3.1. Service Providers: We share necessary information with service providers to enable the delivery of booked services. However, we do not disclose personal information for marketing purposes without your consent.

3.2. Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal proceedings.

3.3. Partners and Affiliates: We may share non-personal information with trusted partners and affiliates for marketing, analytics, or other business purposes.

  1. Data Security:

4.1. We employ industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

4.2. However, no data transmission or storage system can guarantee 100% security. Therefore, we cannot guarantee the absolute security of your information.

  1. Third-Party Links and Services:

5.1. Serbiska may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review their privacy policies before engaging with them.

  1. Children's Privacy:

6.1. Serbiska is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of any such data, we will take appropriate steps to delete it.

  1. Policy Updates:

7.1. We may update this privacy policy from time to time. We will notify you of any significant changes by posting the revised policy on our app or by other means.

Please review this privacy policy periodically to stay informed about how we handle your information.

If you have any questions or concerns regarding our privacy practices, please contact us through the provided channels of communication.