1. Users can cancel their booked services through the Serbiska app or by contacting the customer support team.
2. Cancellation requests made more than 24 hours prior to the scheduled appointment will be eligible for a full refund.
3. Cancellation requests made within 24 hours of the scheduled appointment may be subject to a cancellation fee, which will be deducted from the refund amount. The specific fee will depend on the type of service booked and its associated policies.
4. In case of cancellations due to unforeseen circumstances, such as emergencies or service provider unavailability, Serbiska will work with the user to find a suitable alternative or provide a full refund.
5. Users are encouraged to communicate any changes or cancellations as soon as possible to minimize inconvenience to the service provider and allow them to adjust their schedule accordingly.
6. Service providers also have the right to cancel or reschedule appointments in case of unforeseen circumstances. In such cases, Serbiska will notify the user promptly and assist in finding a suitable replacement or offer a refund.
7. Serbiska reserves the right to modify or update the cancellation policy at its discretion. Users will be notified of any changes in advance.

Please note that the specific cancellation policy may vary depending on the service provider and their individual terms and conditions. It is recommended that users review the cancellation policy outlined during the booking process for each service to ensure clarity and understanding.